Hotel Front Office

You're about to start your training in Concierge & Guest Relations Professional.

Professional training for concierge and guest relations staff covering personal guest service, reservations and recommendations, local networks, VIP recognition and discreet complaint recovery.

30 min 15-question assessment Standard Certificate

Your Learning Journey

Follow these steps to complete your training and earn your certificate.

01 — Course Material

Read the lessons and understand the fundamentals.

02 — Training Video

Watch the practical training demonstration.

03 — Quiz / Assessment

Test your knowledge and receive your result.

04 — Congratulations & Certificate

Pass the assessment and proceed to your certificate.

Certificate of Completion

Pass the assessment to become eligible for your Standard Certificate of Completion.