Front of House / Guest Services
You're about to start your training in Restaurant Team Lead Professional Certification.
This course prepares experienced front-of-house staff to take on team lead responsibilities, including shift coordination, guest recovery, and mentoring newer employees. It builds on service fundamentals with practical guidance on communication, delegation, and maintaining consistent hospitality standards during a shift.
Your Learning Journey
Follow these steps to complete your training and earn your certificate.
01 — Course Material
Read the lessons and understand the fundamentals.
02 — Training Video
Watch the practical training demonstration.
03 — Quiz / Assessment
Test your knowledge and receive your result.
04 — Congratulations & Certificate
Pass the assessment and proceed to your certificate.
Certificate of Completion
Pass the assessment to become eligible for your Standard Certificate of Completion.